Refund Policy
Refund & Exchange Policy
At Kuriyan, every piece is curated with love, care, and sparkle — just for you. While we do not offer refunds, we aim to ensure that you feel confident and happy with your purchase. Please read our policy carefully below:
Refund Policy
- We do not offer refunds once an order is placed. All sales are considered final.
- Due to hygiene concerns and the delicate nature of jewellery, we cannot accommodate refund requests, even in cases of:
- Change of mind
- Dislike of product style or fit
- Product variation from images (colour/shine may slightly differ due to lighting or display)
Exchange Policy
We offer exchanges only in the following cases:
- If the product received is damaged or broken
- If you received the wrong product
To be eligible for an exchange:
- You must contact us within 2–3 days of delivery
- The item must be unworn, unused, and in its original packaging
- You must provide clear pictures of the issue
- we will review your request and guide you through the next steps.
Note: Exchanges are subject to stock availability. If the item is sold out, we may offer a similar product of equal value.